On last Wednesday, June 30^th, Trends & Technologies VN, together with Avaya Corporation – a global leader in business communications – and other sponsors organized a seminar about Avaya Contact Center Consumer Index at Intercontinental Hotel. This event attracted many managers and specialists from large companies to join in. This seminar has also provided a lot of useful information for enterprises who want to improve their customer services. There were 3 main contents for this seminar, such as:

-          How do your customers prefer to interact with you?

-          How does your contact center impact loyalty?

-          How can you predict your customers’ future buying behavior? 

Trends & Technologies, Inc. Vietnam Limited (TTIV) was a Nortel Gold Business Partner and Avaya Silver Business Partner. Effective 1st April 2010, Avaya had appointed TTIV as the FIRST and ONLY Platinum Business Partner in VIETNAM to deliver the combine Avaya and Nortel Complete products, solutions and Services in :

NICE is Platinum partner in Avaya’s Developer Connection program. NICE Enterprise Grade Solutions integrate with Avaya Communication Manager (CM) and Avaya Proactive Contact (PC), providing advanced VoIP and traditional call recording.

Manila, Philippines, June 1, 2009 – Trends and Technologies Holdings, Inc. (TTI) announced today that it has achieved Gold Certification from Cisco®. TTI is the first Cisco local partner to achieve the distinction. John Ericksen, Cisco Asia-Pacific VP for Channel Operations was on hand to congratulate TTI and formally award the Gold Certificate.

“From being the sole local Cisco Silver Partner to being a Gold Partner is a major distinguishing factor in our level of partnership with Cisco", said Hasan Fard, TTI chairman & CEO. "We have engineers trained and certified who are based here in the Philippines, and we are able to provide comprehensive support to our customers."

Manila, Philippines, March 25, 2009 – Trends & Technologies, Inc. a leading Systems Integrator and Solutions Provider for Information and Communications Technology announces that it is now a Premier Partner of McAfee.

McAfee is the world’s largest dedicated security technology company. With an unwavering commitment to tackling the world’s toughest security challenges, McAfee delivers proven solutions and services that help secure systems and networks around the world. McAfee creates innovative products that cater to home users, businesses, the public sector and service providers, enabling them to prove compliance with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security.

Trends & Technologies is proud to become a Premier Partner of McAfee.