As the COVID-19 (coronavirus) outbreak continues to bring unprecedented impacts around the world, Avaya is here to help.
New special offers will help you address the health and safety concerns for your contact center agents, while keeping your business up and running and serving customers.
Avaya is offering complimentary remote agent access licenses so you can quickly transition to a work-from-home model, efficiently respond to customers without comprising their experience, and support business continuity.
Remote agents will still have access to the same robust features that they rely on in their onsite work environment, so they can:
- Service incoming and outgoing calls
- Change work states
- Manage UI controls and more
Please contact us at hotline 1900 545 443 for details on the remote solution that fits your contact center, or click here to get started.
Now more than ever, we appreciate your trust in Avaya, and we stand ready to support you in any way we can.