PABX & Contact Center

TDM, Hybrid, VoIP, Unified Communications, Hospitality

PABX & Contact Center 2017-10-25T14:16:14+00:00

Telephony System and Applications

Your phone is your business! For the majority of businesses today the telephone is still one of the most important modes of communication with customers, suppliers and partners.

Choosing a complete telephone system for your business is more complex than simply choosing a telephone set. Do you need a Key or PBX system? Could you benefit from VoIP or a Wireless solution?

Do you want to improve the customer experience, customer service quality and your working efficiency? Think about Contact Center Solution for your Telephony System.

There are many options and Trends & Technologies, Inc. Vietnam can help you select or enhance the telephone system that will best serve your company’s needs − both now and in the future.

  • Business sized

The versatility of our proposed solution, the flexibility to meet all the needs of small, medium and big businesses and protects the company’s investment with modular expansion and technology updates as the business grows. So that you buy what you need today, safe in the knowledge that your investment will not be wasted.

  • Industry vertical

The right platform to manage your communications makes all the difference in organizational productivity and flexibility to respond to changing business environments. We have integrated, customized business communication solutions for specific industry challenges:

  • Hospitality
  • Manufacturing
  • Banking& Finance
  • Insurance
  • Healthcare Provider
  • Education

Or base on your specific requirement, we can design solutions that suit your needs and offer value for money.

  • Product

Besides producing the solution to meet customer’s requirements with a reasonable cost, the quality and brand of products are one of the most important factors in the selection process of the customer.

Trends & Technologies INC Vietnam has developed the partnership and relationship with most of the famous manufacturers in the market.

Avaya is a global provider of collaboration and business communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world.

NEC offers a complete portfolio of solutions for mobility, unified communications, voice, video, contact center, data and management services, and an open migration path to protect communication network investments.

Cisco IP Telephony solutions use a single network infrastructure for the transmission of data, voice, application and video traffic, delivering the business benefits of a converged network to businesses of all sizes.

Aspect helps the world’s most progressive market leaders orchestrate the complex business processes that create the ideal customer experience.

Jurudata provides full set of integrated systems which covers the operation of various departments in the hotel, and its goal is to improve the hotel information management ability.

  • Maintenance & support service

Proper and regular service in maintain will be avoid unexpected, prolonged downtime for your telephony system and save you headaches, time and money.
Trends & Technologies INC Vietnam’s maintenance service helps your maximize the reliability and performance of your system. Our 24/7/365 technical helpdesk comprises a dynamic team that is well-equipped to meet unforeseen challenges with quick solutions.